Privacy Policy

Who we are

Signr is a hiring and job-search platform (“Signr”, “we”, “us”, or “our”). Signr is available as a website at signrhq.com, and as an optional browser extension. This policy applies to all of these surfaces.

For the purposes of applicable privacy laws — including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the EU/UK General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA) — Signr is the controller of the personal information described here. If you have any questions, you can reach us at privacy@signrhq.com.

Information we collect

Information you give us

• Account details. Your email address and a securely hashed password when you create an account. We never store your password in plain text. If you sign in with a one-time email link, we store the tokens needed to verify that link.
• Profile information. Details you add to your profile, such as your name, headline, location, work history, skills, and any other content you choose to include.
• Resumes and hiring content. Resumes or CVs you upload, job descriptions, requisitions, screening criteria, comparisons, and notes you create while evaluating candidates or roles.
• Messages and connections. Messages you send through Signr, the people and companies you save or connect with, and related relationship history.
• Contact and notification preferences. If you opt in to text-message notifications, the phone number you provide and your notification settings.
• Payments and payouts. If you make or receive payments through Signr, the information needed to process them. Card and bank details are handled by our third-party payment processor — we do not store full payment card numbers. We retain records of transactions, charges, earnings, and payout history.
• Support and other communications. The contents of support requests and other messages you send to us.

Information we collect automatically

• Device and usage data. Basic technical information such as your browser type, device, approximate location derived from your IP address, pages you view, and actions you take in the product. This helps us keep the service working and understand how it is used.
• Cookies and similar technologies. Small files and browser storage used to keep you signed in and — with your permission — to measure usage and attribute marketing. See Cookies & similar technologies.
• Analytics and diagnostics. We record first-party usage events and, where you consent, send measurement events to Google Analytics. We also receive automatic security reports (for example, content-security-policy reports) that help us detect problems.

Information from other sources

• Identity verification. If you verify a LinkedIn profile, we receive confirmation that you control that profile through LinkedIn’s sign-in process.
• Publicly available professional information. To power features such as profile overlays, saved profiles, and screening, Signr may collect and store publicly available professional information (for example, public profile and job-post details) from professional and job-listing sites you view while using our extension.
• Referrals. If you arrive through a referral, we record the referral so we can attribute it and apply any associated rewards.

How we use information

We use personal information to:

• Provide, maintain, and improve the Signr service and its features.
• Create and secure your account and verify your identity.
• Power core features such as resume screening, job-to-candidate comparisons, recommendations, messaging, and profile overlays.
• Process payments, payouts, referrals, and related records.
• Send you transactional messages (for example, sign-in links, verification, and notifications you’ve enabled).
• Measure and understand usage so we can improve the product, where you have consented to analytics.
• Show and measure marketing and advertising, where you have consented.
• Detect, prevent, and respond to fraud, abuse, and security issues.
• Comply with legal obligations and enforce our terms.

Where the law requires a legal basis (such as under the GDPR), we rely on performing our contract with you, your consent (which you can withdraw), our legitimate interests in operating and securing the service, and compliance with legal obligations.

Cookies & similar technologies

We use cookies and browser storage in three categories. You control the optional ones through the consent banner shown on your first visit, and you can change your choice at any time.

• Necessary (always on). Required to keep you signed in and to operate the service securely. These cannot be switched off.
• Analytics (optional). Used to measure how the product is used so we can improve it. Off unless you allow it.
• Marketing (optional). Used for advertising attribution and campaign measurement. Off unless you allow it.

When you allow analytics or marketing cookies, some measurement is performed using Google services (Google Analytics and Google advertising). You can withdraw consent at any time using the banner, and you can also manage cookies through your browser settings.

With your consent, we also use Google Signals. If you are signed in to Google and have turned on Ads Personalization, Google Signals lets us see aggregated cross-device activity and demographics-and-interests reporting, and build remarketing audiences for advertising. You can review and control this at My Ad Center, and you can opt out of Google Analytics entirely with the Google Analytics Opt-out Browser Add-on.

How we share information

We do not sell your personal information. We share it only in the limited ways described below.

• With other users, when you choose to. Information you publish (such as a public profile) or send (such as messages) is shared with the people you direct it to, consistent with the feature you’re using.
• Service providers. We use trusted third parties to run Signr, and they may process personal information on our behalf under contract. These include our cloud hosting provider (Amazon Web Services), our email provider (Mailgun), a text-message provider for notifications you enable, a payment processor for transactions, and analytics and advertising providers (including Google).
• Advertising and measurement. Where you consent, we work with advertising and analytics partners such as Google to measure and improve marketing.
• Legal and safety. We may disclose information if required by law, to comply with legal process, or to protect the rights, safety, and security of Signr, our users, or the public.
• Business transfers. If Signr is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this policy.

The Signr browser extension

The Signr browser extension is optional. When installed, it runs on supported professional and job-listing sites to provide features such as the profile overlay, identity verification, and direct messaging. To do this, it reads content on the pages you view on those sites and may store publicly available professional information so you can use it inside Signr (for example, saved profiles or screening inputs).

The extension uses browser storage to keep you signed in and remember your settings. It only activates on the sites listed in its permissions, and you can remove it at any time from your browser.

How long we keep information

We keep personal information for as long as your account is active or as needed to provide the service, and afterward only as long as necessary to meet legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. Some operational data (such as logs and analytics artifacts) is kept for a shorter period and is minimized or redacted where practical. When information is no longer needed, we delete or anonymize it.

Your rights & choices

Depending on where you live, you may have some or all of the following rights over your personal information:

• Access and portability — request a copy of your data.
• Correction — fix inaccurate or incomplete information.
• Deletion — ask us to delete your account and personal information.
• Consent — withdraw consent for optional analytics or marketing at any time.
• Objection and restriction — object to or limit certain processing.
• Non-discrimination — we will not deny you service for exercising these rights.

You can update much of your information and manage your privacy choices directly in your account settings. To make any other request, email us at privacy@signrhq.com. We will respond within the time required by applicable law. You also have the right to lodge a complaint with your local data-protection authority.

How we protect information

We use technical and organizational measures designed to protect personal information, including encryption in transit, encryption at rest for stored data, hashed passwords, access controls, and monitoring. No method of transmission or storage is completely secure, but we work to protect your information and to limit who can access it.

International data transfers

Signr is operated from Canada and uses service providers that may process and store information in other countries, including the United States. Where personal information is transferred across borders, we take steps to ensure it remains protected in line with this policy and applicable law.

Children’s privacy

Signr is intended for working professionals and is not directed to children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of Signr after an update means you accept the revised policy.

Contact us

If you have questions about this policy or how we handle your personal information, or to exercise your rights, contact us at privacy@signrhq.com.